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88tbd operates under a defined legal framework that sets out your rights, our responsibilities, and the conditions under which you can access our platform. Availability depends on your local law and eligible regions — review the scope section to understand exactly where and how these terms apply to your account.
Access to 88tbd and all services within it — including game lobbies, account wallets, and transaction processing — is governed by the terms set out on this page and any supplementary policy documents linked from your account area. These terms apply wherever local law permits and are subject to the jurisdiction in which you access the platform. If local law in your region restricts or prohibits access to online gaming services, those restrictions take precedence over anything stated here. When you open an account with us, you enter into a binding agreement with 88tbd covering account conduct, payment activity, and use of the platform's features. Transactions processed through bKash, Rocket, and Bank Transfer are subject to both our internal payment policies and the terms of those respective services. We do not override the terms of third-party payment providers. We update these legal documents periodically. The version shown on this page at the time you access it is the version in effect. Continued use of your account after an update constitutes acceptance of the revised terms. If you disagree with any change, close your account and contact support through the routes shown below before making further transactions. Questions about specific clauses can be directed to our support team via the channels listed in the support section of this page.
bKash payments into your 88tbd wallet are subject to our deposit policy and bKash's own service terms. Disputes relating to bKash transfers should be raised with us first via the support routes on this page.
Rocket deposits and withdrawals follow the transaction limits and verification steps shown in your account panel. Both 88tbd policy and Rocket's own service conditions apply to each transaction.
Bank Transfer transactions may require additional identity verification as shown in your account. Processing timelines depend on your bank and are not solely within our control.
Not every part of your interaction with 88tbd falls under the same policy clause. This section draws a clear line between what these terms cover directly, what falls under separate arrangements, and what sits outside our control entirely. Read each area before raising a policy question with support.
Login credentials, account registration, identity verification steps, and session management all fall within this policy. Access eligibility depends on your local law and the eligible regions we currently support. We determine these conditions and may update them.
Deposits and withdrawals through bKash, Rocket, and Bank Transfer are covered by our payment policy. The limits, verification requirements, and processing steps shown in your account panel are the operative details — this page sets the legal context around them.
Game content supplied by studios available in the lobby, page copy, promotional notices, and account-area information are all within scope. We are responsible for the accuracy of what we publish and how it is presented to you.
Payment providers, game content studios, and external links operate under their own terms. We are not liable for third-party conduct, outages, or policy changes. Where those services affect your account, contact us and we will help clarify what falls within our remit.
As an account holder, you have concrete steps available to you when something needs reviewing or correcting. Start with your account panel — the transaction history, profile fields, and verification status shown there are the primary records we hold against your account. If any detail looks wrong, the correction process starts with a support request, not a form resubmission. For data-related queries, including what we hold and how we use it, open a request through our support routes and we will respond with the relevant details. You are entitled to ask what account data we store, request a correction to factually wrong information, and raise a formal question if you believe our policy has been applied incorrectly. We aim to respond to all policy questions through the same support channels listed on this page. Document your query clearly — include your account reference and describe the specific record or clause you are asking about — and our team will take it from there.
Open the account panel to see your transaction history, deposit and withdrawal records, and profile details. These are the live records we hold. If something looks incorrect, note the transaction reference before contacting support.
Request a correction through our support channels. Provide your account reference and the specific field you believe is wrong. We will confirm what we can change and what requires additional verification on your end.
If you believe a policy clause was applied incorrectly to your account, submit a written query to support with your account reference and the relevant clause. We will review the application and respond with our position.
Ask us what account data we hold about you by contacting support directly. Include your registered email and account reference. We will outline what we store and the basis on which we hold it.
For any question about these terms, your account rights, or how a specific policy clause has been applied, use the contact routes below. All three routes connect to the same support team — choose whichever fits your situation. Legal and data queries are handled in the order they are received.
Open the chat widget from any page on 88tbd to reach support directly. Use this route for account-access questions or to start a policy query that needs back-and-forth clarification.
Send your query with your account reference and a clear description of the clause or record in question. Email is the preferred route for formal policy questions and data requests that require a written record.
Browse published articles on account terms, transaction policy, and verification requirements in the Help Centre, accessible from the footer of every page. Many policy questions are answered there without needing to contact the team.
We collect only the information needed to operate your wallet, process transactions, and verify your identity as required. Data is held for the period necessary to fulfil these purposes and to meet any obligations imposed by the applicable jurisdiction. You can request details of what we hold at any time through the support routes on this page.
Account and transaction records are retained for the period required by our operating policy and applicable jurisdiction. We do not hold data beyond what is necessary. Requests for detail on retention periods can be directed to support with your account reference.
We use cookies to maintain your login session and to understand how the lobby is used at an aggregate level. You can manage cookie preferences through your browser settings. Functional cookies required for account access cannot be disabled without affecting your session.
Your account is protected by the login credentials you set. We do not store passwords in readable form. If you suspect unauthorised access, change your password immediately from the account panel and contact support to flag the concern.
When we update these terms, the revised version is published on this page and, where material, communicated to your registered contact. To request a change to your account data or to object to a data use, contact support via email with your account reference.
These questions cover the policy points we receive most often. If your question is not here, contact support via the routes in the support section above.
Access depends on your local law and whether your region is currently eligible. We cannot confirm eligibility on your behalf. Check the account registration flow to see whether your location is supported, and review local law before opening an account.
We hold the registration details you provided, your transaction history, identity verification records, and session data associated with your account. To get a specific list of what we hold, contact support via email with your account reference and we will respond with the relevant details.
Open your account panel first and check whether the field is editable directly. If it is not — or if the error relates to a transaction record — contact support with your account reference and describe the specific detail you believe is incorrect. We will confirm what can be changed and what verification is needed.
Account and transaction records are retained for the period required by our operating policy and the applicable jurisdiction, even after account closure. This is necessary to meet legal and financial obligations. Contact support to understand the specific retention period that applies to your account.
Our payment policy covers transactions processed through bKash, Rocket, and Bank Transfer. Both our internal terms and the payment provider's own service terms apply. For a dispute involving a specific transaction, contact us first with the transaction reference and we will help clarify which party needs to act.
Send a written query to our support team via email. Include your account reference, the policy clause you believe was applied incorrectly, and a brief description of what happened. We will review the case and respond with our position. Keeping a written record of the exchange is advisable for formal queries.